Friday, December 29, 2017

Data Centers sometimes can't find your data, so it's good to have a phone & talk to a human at times.


I finally signed up for civlian health coverage, effective 1/1/2018.

It will supplement my VA & Medicare coverage.

In early December I gave all my info to the Ins company
in a 45 minute interview.

Two big questions were,
1) Did I have prescription Drug coverage from 2011 through 2017?
I did, with the VA. Gave them my VA ID # & policy #.

I got a letter from the Insrurer telling me that they had no record of me having
drug coverage & therefore I would be charged a penalty on my
monthly premium for drug coverage for as long as I maintained the coverage!

Question # 2 was,

How do I want to be billed?
I said monthly & I would like to pay electronically.

I called them today & told them I have not received a bill
for the first premium due on Jan 1.

They checked their Invoice System & found that I am
not in their billing system.

Both issues were resolved today with a phone call to a Human!

1 comment:

A.I. said...

Problem with going digital is it requires a "Human" to input the data. Humans are stupid.

As common citizens, I'm sure you have all read details about 'The Big Beautiful Bill'...were you surveyed by CNN?

Watching this CNN guy it looks to me that we all Hate it! And if it passes America is screwed...people will suffer... people will die & ...